Privacy Policy

This Privacy Policy explains how PH8 (“we”, “us”) handles personal information when you use our website, APP, and related services. By creating an account or playing at PH8, you agree to this policy.

We collect only what we need to run your member account, process PHP deposits and withdrawals, deliver promotions, and keep the lobby secure — not to sell your data to random third parties.

Information we collect

• Account details — username, mobile number, email where provided, and verification information needed to secure your login.
• Transaction data — deposits, withdrawals, betting records, and promo claims tied to your member ID (including GCash, Maya, GrabPay, USDT, or bank rails you use).
• Device and technical data — IP address, browser or APP version, and similar signals used for fraud prevention and service quality.
• Support records — chat or ticket details you share when you ask for help with deposits, bonuses, or APP install issues.

How we use information

• Create and secure your account, process PHP payments, and credit eligible promotions.
• Prevent fraud, multi-accounting, bonus abuse, and unauthorized withdrawals.
• Improve products, customer support, and compliance with applicable gaming and data rules.
• Send service notices about your account, APP updates, or security events when needed.

How we protect your data

We use 128-bit SSL encryption and strict access controls. Personal data is available only to authorized staff and partners who need it to operate PH8 — for example payment processors that move GCash or bank transfers. We do not sell your personal data.

Keep your side of the deal strong: one account only, private passwords, and never share OTPs with anyone claiming to be a PH8 agent on Facebook, Telegram, or Messenger.

Sharing and retention

We may share limited data with payment partners, licensing-related auditors, or authorities when required by law. We keep records as long as needed for your account, dispute handling, and legal obligations, then dispose of them according to internal retention rules.

Your choices

• Update account details through official PH8 support — see contact for how to reach 24/7 help.
• Request help with access or verification questions via live chat in the member centre.
• Read who operates the brand on About PH8, and use responsible gaming tools if you need a break from play.
• Do not share personal or payment information with unofficial social-media “agents.”

Policy updates

PH8 may update this Privacy Policy as products, payments, or legal requirements change. Continued use of the site or APP after an update means you accept the revised policy. Material changes will be reflected on this page.